We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 25th 2018.
What we may collect
We may collect the following information:
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
We do not collect any special categories of data.
The legal basis for processing your data
We collect this data from you on at least one of the following legal bases:
How is your data collected?
We use different methods to collect data from and about you, including through:
What we do with the information we gather
We use, store and process this information to understand your needs and provide you with a better service, and in particular, for the following reasons:
From time to time, we may also use your information to contact you for our own market research purposes. We may contact you by email, phone or post but only in accordance with your express and explicit consent for such contact. We may also use the information for our internal business purposes and legitimate interests of improving customer satisfaction to customise our website(s) according to your interests to provide you with a better experience.
How long do we keep your personal information for?
We will only retain your personal information for the minimum time that is necessary. For some purposes such as our business accounting obligations, this length of time will be determined by legislation.
Controlling your personal information – your rights
You may choose at any time to restrict the collection or use of your personal information in the following ways:
Disclosures of your personal data
We will not distribute your personal information to third parties unless we have your permission or are required by law to do so.
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. All your information is stored either electronically on our secure computers or in the case of paper documentation, in secured cabinets . We limit access to your personal data to those employees who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
In the event of any data security breach, we will comply with our legal responsibilities to notify the applicable regulator and you as outlined in the applicable legislation.
Any password(s) which you might use to access our website or other platforms that are operated byus using third-party providers are your own responsibility and you undertake not to share them with anyone else, save as to making provisions in your will. If you believe your password(s) has/have been compromised, you must inform us straightaway and change it.
If you have reason to make a complaint, then you should contact us in writing as soon as possible at firstname.lastname@example.org or 9 Bond Street, Dublin 8, Ireland.
A cookie is a small text file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We may use traffic-log cookies to identify which pages are being used. This helps us analyse data about web-page traffic and improve our website(s) in order to tailor it to users’ needs. We only use this information for statistical analysis purposes and the data is then removed from the system.
Overall, cookies help us provide you with a better website experience, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website(s).
Links to other websites
Our website(s) may contain links to other websites of interest. However, once you have used these links to leave our website, you should be aware that we do not have any control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should look at the privacy statement applicable to the website in question.